I have tried several times to reset my password and have had no luck. I have sent several emails to the developer because I never received a password reset email. They have never responded back. The app is not user-friendly.
I can never login to this app more than once a day properly. The user friendliness of this app rates very poor for user login features. Every time you navigate away from the screen, you have to log back in ( and it never works twice). You cannot save your credentials or choose to sync credentials to your phones bioinformatics password. And if you try to login with the same exact user acct info you just used no less than 10 minutes ago...welp, that doesn't work, because why should it?
Logging in every time sucks, there's very little information presented compared to other apps/websites. Post baby I mostly used the tracking feature. It really helps in the beginning to log diapers and feedings. This app lags all.the.time. I hit a button and wait several seconds for it to process. Plus it times out during feedings so you have to log in and restart, lost data isn't helpful. Overall lacking basic app functionality. So many other apps do it better, recommend those instead.
I know for sure I'm entering the correct MyCigna credentials, but the app keeps saying that the username or password is wrong.
This app has potential but using it is not a pleasant experience at all. For one, it logs me out every single time. There is no option for biometrics login, or to stay logged in for an extended period of time. It's missing a lot of functionality that would make it useful, such as being able to easily share info from it with others. There's a lot of missed opportunities, hopefully it's still in development and will improve soon.
Crashed my phone immediately saying my screen lock is not enabled when it is. Google pixel 2.
I have no idea how the app works. It just keeps prompting me to log in. I know my credentials are correct because I can login to the webpage for myCigna and the regular myCigna app.